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ALERT ATTENTION ⚠️
The iLab support portal will undergo scheduled maintenance on Tuesday, March 31, from 6:00–7:00 AM UTC.
During this one‑hour window, the portal may be temporarily unavailable for submitting or viewing requests. Email support will remain available during this time.
For urgent requests, please email us at ilabsupport@agilent.com and include “URGENT” in the subject line. All other inquiries will be addressed promptly once services are restored.
Thank you for your understanding.
ALERT Please note - We are currently working with Financial Services to address an issue with incorrect grant expiry dates within iLab.
This only impacts iLab cores which apply charges for equipment use.
If you are unable to book equipment due to this issue please contact the relavent core administrator or email ilab_admin@newcastle.edu.au
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| David Dobson Senior Technical Officer Phone: Email: david.dobson@newcastle.edu.au |
Jason Nolan Technical Operations Manager Phone: 0418601317 Email: jason.nolan@newcastle.edu.au |
| Hours | Location |
|
8am - 4pm Monday-Friday |
NIER Precinct B Block |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Jason Nolan |
Technical Operations Manager
|
02 4921 6760
|
MMW@newcastle.edu.au
|
C116
|
| David Dobson |
Senior Technical Officer
|
MMW@newcastle.edu.au
|
