ALERT ATTENTION ⚠️
The iLab support portal will undergo scheduled maintenance on Tuesday, March 31, from 6:00–7:00 AM UTC.
During this one‑hour window, the portal may be temporarily unavailable for submitting or viewing requests. Email support will remain available during this time.
For urgent requests, please email us at ilabsupport@agilent.com and include “URGENT” in the subject line. All other inquiries will be addressed promptly once services are restored.
Thank you for your understanding.
ALERT Please note - We are currently working with Financial Services to address an issue with incorrect grant expiry dates within iLab.
This only impacts iLab cores which apply charges for equipment use.
If you are unable to book equipment due to this issue please contact the relavent core administrator or email ilab_admin@newcastle.edu.au
(hide this warning on this page)
To support biomedical and biological research that involves animals, our Bioresearch Facility can assist researchers with the following resources:

| Name | Title | Phone | |
| Joanne Humphris | Director, Research Facilities & Infrastructure | (02) 4985 4923 | joanne.humphris@newcastle.edu.au |
| Hours/Days Open | Hours/Days Staffed | Address |
| Facility Open 24/7 | Monday to Friday 7am-2:30pm | Lot 1 Kookaburra Cct, New Lambton Heights NSW 2305 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| BioResearch Facility |
For General Enquires
|
(02) 4921 5136
|
brf@newcastle.edu.au
|
F Building
|
| Bioresources Facility |
For General Enquires
|
(02) 4042 0527
|
brf@newcastle.edu.au
|
HMRI
|
| Adrian Bernard |
Senior Technical Officer (Facilitiy)
|
0459 849 356
|
adrian.bernard@newcastle.edu.au
|
F Building/HMRI
|
| Amy O'Brien |
Operations Manager, BioResearch Facilities
|
(02) 4921 6225
|
Amy.OBrien10@newcastle.edu.au
|
F Building/HMRI
|