ALERT

ATTENTION ⚠️

The iLab support portal will undergo scheduled maintenance on Tuesday, March 31, from 6:00–7:00 AM UTC.

During this one‑hour window, the portal may be temporarily unavailable for submitting or viewing requests. Email support will remain available during this time.

For urgent requests, please email us at ilabsupport@agilent.com and include “URGENT” in the subject line. All other inquiries will be addressed promptly once services are restored.

Thank you for your understanding.

ALERT

Please note - We are currently working with Financial Services to address an issue with incorrect grant expiry dates within iLab.

This only impacts iLab cores which apply charges for equipment use.

If you are unable to book equipment due to this issue please contact the relavent core administrator or email ilab_admin@newcastle.edu.au

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HMRI Level 3 East

Overview of Services

HMRI level 3 East equipment

Location and hours of operation

Hours/Days Open  Hours/Days Staffed Street Street Cont'd City, State, Postcode
Monday - Sunday Monday - Friday HMRI level 3 East equipment Lot 1 Kookaburra Circuit New Lambton Heights NSW 2305
8am - 6pm 8am - 4pm      

Links and Resources

HMRI

Contacts

Name Role Phone Email Location
Simonne Sherwin
Lab Manager
 
040420228
 
Simonne.sherwin@newcastle.edu.au
 
HMRI L3E
 
Tegan Hunter
Laboratory Officer
 
040420820
 
Tegan.Hunter@newcastle.edu.au
 
HMRI L3E
 
Richard Kahl
Lab Manager
 
040420364
 
Richard.Kahl@newcastle.edu.au
 
HMRI L3E
 

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